OPRFHS now uses an email filter called Sonicwall Email Security.  This change was prompted due to the new SPAM techniques that were causing additional Spam to infiltrate our email system.   Keep in mind that the art of scanning for SPAM and viruses is NOT an exact science.   Spammers are always inventing new ways to bypass the system.  Good mail can and will get added to your Junk mail box.   Bad mail can and will get through to your email account.  

To  ensure that important email is not getting blocked.  A weekly email(Friday morning) will arrive with a list of all your Junk Mail.  In this list, you can click on UNJUNK good email and it will automatically add this email address to your WHITELIST.   Once in your WHITELIST, the system will not stop this email in the future. 

Check this service first especially if you think an email is not getting through.   All settings will default to the School Standard settings. You do not need to change any setting.  

However, if you feel that you still receive TOO much junk mail, you can change your own settings to increase SPAM filter checking.   This is accomplished under the "Anti-Spam Techniques", Anti-Spam Aggresiveness choice.  Please be aware that this CAN send GOOD mail to JUNK mail.  Use at your own discretion.

Sonicwall Email Security provides the following benefits:

-Access to the Junk mail is 10 times faster.  

-Users can now control the settings for SPAM email.

-Users can now turn on "Strong" checking instead of the default of "Normal".  

-Users can now BULK ADD to the white list or blacklist. 

-System-wide Email Status is now available.

Once you are logged in, you will see 4 menu items:

Junk Box

- Lists all Junk email.   Click on the drop down box next to the DISPLAY field  to  see up to 400 emails at a time.  To remove email from SPAM, click on the subject and then click on "UNJUNK" in the new window.  This email address will automatically be placed in the Whitelist.

NOTE:  JUNK MAIL IS AUTOMATICALLY DELETED AFTER 15 DAYS.    USER INTERACTION IS NOT NEEDED.

Anti-Spam Techniques

- Add to the Allowed or Blocked listing in bulk.

- Sort by people, company
- Modify the aggressiveness of Anti-Spam. 

Settings

- Modify Spam Management features

- Delegate others to check your Junk Mail box

- Modify notice information